Customer Support Executive

Location: Mumbai   

Vertical: Food | Environment 

Job Objective:

To play a meaningful part within the Sales function, by collaborating across the organization to meet the individual and company objectives effectively.

Key Responsibilities:  

• Provide administrative assistance to sales team and management
• Maintain a well-organized filing system for administrative and sales activities
• Effective and efficient management of sales leads with the help of sales leads 
• Management of administrative activities including customer interactions and fulfill customer service needs.
• Data entry management and execution including sending quotations, registrations and follow up of receivables
• Data management, facilitate creation of sales orders and order processing and management.
• Generate Invoice and sharing with the customer along with the reports.
• Align with company goals/Targets and also internal MIS.
• Ensure interdepartmental collaboration to deliver First Time Right, On Time Every time and achieve 100% customer satisfaction. 

Key Skills:  

• Self-Motivated, Resilient, and driven by targets
• Strong communication skills – both written and verbal 
• Proficient with Microsoft Office
• Time Management Skills, Attention to Detail, Organized